Sometimes Silence Really Is Golden
Thursday, December 6th, 2007We have all complained about the rude cashier who barely acknowledges our presence, right? Today I had quite the opposite at Office Max. This man would not shut his freakin’ pie hole. It because extremely obnoxious I just wanted to exchange my portfolio thing and it took forever!
I handed him my stuff and my receipt, told him I wanted to return X and get Y. He proceeds to return my item, never did an exchange, just returned it kind of thing. When he hit the button to credit my card, he says, “Now we just have to wait forever while it finds you card in a national database containing a billion numbers!” and he sort of chuckled to himself. Yeah, I do not give a shit and it was not funny. THEN he says I’m done. I told him I wanted to purchase Y. He rings it up. While doing so, he comments on how much he LOVES the Combos I am purchasing. How obnoxious is that? I scan my card and he asks me to hand him my card. Fine. He said, “Sign there and we’ll see how you do, Tracy.” Guess what, Pal we are not friends and I feel extremely uncomfortable when people like that call me by my first name. Now, I know they teach you that because it makes a person feel all special. Not me, I HATE it, and it makes me uncomfortable. I mean, there are appropriate places to use a person’s name, but Office Max is not one of them. At least that is my opinion. I sign and he says, “Well that’s one way to shorten it up, but it does match.” All I could think was, dude, you are an asshole and I bet you have no friends. So I don’t write every single letter of my last name out when signing. Get. Over. It. Do not comment, just compare the signatures and be done!!
After that transaction, I decided that it really is not all that bad when the cashier is quiet and gives you a smile and a thank you. Really, that is all I need. No other chit chat is necessary. It is called reading your customer! Some like to chat and others…not so much. I was not in the mood and if he had a clue, he would have picked up on that.

