You call THAT customer Service?
May 14th, 2008 by TracyI think a fucking retarded monkey could have handled my problem better and with more efficiency than the assholes at the local cable company (that shall remain nameless)!
All I needed was someone to come and fix the fucking hook up in the apartment below! I got transferred to 65 different people, they each said something different, every single person needed all my information (and I hate repeating ALL that shit 600x), and then they all had to transfer me to someone else!! Can I just tell you how irritated I was by the time I got to the person who actually helped me? I shared, very openly, my frustrations with him!! I did apologize and told him I knew it wasn’t his fault, but damn!
Person #6 said I should really have an account number. Apparently she didn’t hear me when I said, “I don’t get the bill, I’m just the on site manager!!” I guess that is hard to understand, you know, if you’re a retarded monkey. The last time we had an issue, I called, gave them the address, and someone was on the way. WTF happened to that kind of service?
At least the problem is resolved. AFTER 4 phone calls, one to the management company for an account number, and 3 to the cable company themselves. Yeah, I think I will do business elsewhere when I am paying the bills.

